Player fioo posted a message on 25/09 11:57 on the MadLotto Forum: possible to" rechose your gift for the loot games?. Answer him on MadLotto and exchange with other players

Last lottery draw  8 11 14 15 29 37  : Winners : 547 

Subject :  possible to" rechose your gift for the loot games?
fioo
25/09/2010 11:57:55

Hello there I won a king as a king! so I had the choice of several KDO or I had a bad click and I would like to know if it is possible to have the choice again? thank you for your answer:

fioo
06/10/2010 12:40:58

Thank you for your answers I saw with the customer service, my gift is validated (robot philips) since September 24th... and since nothing while I have another gift validated on the 24th that I received ( clock)

calop06
611 
27/09/2010 22:02:12

Hello there I won a king
as a
king! so I had the choice of several KDOs or I had a bad click and I would like to know if it is possible to have the choice again? thank you for your answer:


Good evening 🙋 You didn't

have to choose your lot right after winning the game. Indeed, you could have chosen it later after reflection on your part. All you had to do was go into your account and then track the winnings and there you would find a link that would allow you to choose your prize after thinking about what you really wanted to win.

Have a good evening 🎤

Guizmore
112 
27/09/2010 21:56:43

The problem is that once your gift is validated and sent it is too late, the best thing is that you enter in your winnings page a request for an exchange, so you will automatically receive the balance in madpoint of the exchange, then, from then on, you will have all your time to discuss this with customer service. It's a solution I can offer you but I'm not 100% sure of its reliability. ^^

raphi62200
392 
27/09/2010 20:58:44

🙋 Good evening!

I advise you to make your request to Customer Service!
Customer Services / Your won gifts (last choice of the list) / Exchange a gift (3rd choice) and you complete until your request is submitted. You'll get a quick answer from them.

Good evening and Congratulations!



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